Command and Control
A coordinated environment for monitoring information, managing events and supporting operational decisions.
Glossary
Technical Glossary
Definitions for smart infrastructure, AV, ICT, security, IoT and intelligent-building terminology.
ICT
Information and communications technology infrastructure connecting users, devices, applications and services.
IoT
Internet of Things: connected physical devices and sensors that exchange operational data.
RFID
Radio-frequency identification used to identify and track tagged items wirelessly.
BMS
Building Management System used to monitor and control building systems.
AV
Audio-visual systems used for communication, presentation, collaboration and experiences.
Cybersecurity
Practices and controls for protecting systems, networks and data from digital threats.
Physical Security
Technology and processes used to protect people, facilities and physical assets.
Access Control
Systems that manage and record authorized entry to spaces or resources.
Video Surveillance
Camera and video-management systems used for monitoring and security.
Data Center
A facility or environment that houses computing, storage and network infrastructure.
Structured Cabling
Standardized cabling infrastructure supporting data, voice and connected systems.
Network Infrastructure
Switching, routing, connectivity and related components enabling digital communication.
Smart Building
A building using connected systems, sensors and automation to improve operations and user experience.
Automation
Use of control logic and connected systems to perform or coordinate tasks with reduced manual intervention.
Digital Twin
A digital representation of a physical asset, place or system used for visualization or analysis.
Dashboard
A visual interface that summarizes data, status and key operational indicators.
Systems Integration
Connecting separate technologies so they exchange information and operate as a coordinated environment.
Commissioning
Verification and testing that installed systems perform according to defined requirements.
Preventive Maintenance
Planned maintenance intended to reduce failures and sustain system performance.
Managed Services
Ongoing operational and technical services delivered under an agreed service model.
SLA
Service Level Agreement defining expected service performance and response commitments.
Wayfinding
Information and interfaces that help people understand and navigate physical spaces.
Interactive Display
A display that accepts user input through touch or other interaction methods.
Immersive Content
Digital content designed to create a strong sense of presence or spatial engagement.
3D Visualization
Three-dimensional visual representation used to communicate spaces, objects, systems or data.
Occupancy Analytics
Use of sensor or system data to understand how spaces are occupied and used.
Edge Device
A device that processes or exchanges data close to where it is generated.
API
Application Programming Interface enabling software systems to exchange data or functions.
Interoperability
The ability of different systems or products to exchange information and work together.